Shipping & Returns
Shipping
Returns
Made to order: each piece is made by hand at our Bates Mills studio in Huddersfield. Please allow 1-3 weeks for your order to be made.
Ready made: all orders for items in stock will be processed and dispatched within 1-3 working days.
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All orders are packaged in 100% biodegradable & recyclable packaging printed with eco-friendly inks and shipped with Royal Mail.
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Alternatively, if you live locally, you are more than welcome to visit the studio and collect your order.
Please note: shipping is only available within the UK at the present. But do get in touch at pktclothing@gmail.com if you’d like to discuss shipping further afield.
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Returns are available for ready made pieces only. Therefore, please ensure you are happy with sizing, style and fabric choices before purchasing a made-to-order item.
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Please email pktclothing@gmail.com to process your return.
Returns must be received within 7 days from purchase date and items must be unused an un-washed with the original tags in place. We are unable accept returns which do not meet these criteria.
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We pride ourselves in producing high quality products, and each item goes through a meticulous inspection process prior to being shipped. However, should you discover a fault, please contact us at within 48 hours of receiving your order to discuss options. We can mend the item, if possible, or offer a refund if deemed eligible.