FAQ's

Where are the clothes made?

 

Everything is designed, cut and sewn from scratch by me at the pocket studio in Bates Mill, Huddersfield.

 

In-house production is incredibly important to me, since I can be totally in control of quality, production timescale and sustainable practices. It also allows you to be more involved in the creative process, by having an input on customisation and fabric choice.

How long will it take to make my garment?

The usual turn-around period is 2-3 weeks, but can vary depending on current demand and workload. I will be in touch after you place your order to give you a more accurate time estimate for delivery.

If you need something urgently, please get in touch and I will do my best to accommodate.

What are my options in terms of fabric?

I try my best to source exclusively second-hand and pre-loved fabrics, in order to reduce and recycle potential waste fabric. You can choose from existing stock, provide your own fabric or request something specific that I will find for you.

How can I work out what size I am?

Please refer to the size guide here. If you have questions about the sizing of a specific garment or would like to customise lengths, please get in touch.

Can I return a garment if it doesn’t fit?

Unfortunately, since all garments are custom-made to order, they can’t be returned/refunded. I’ll take time with you before starting to make your order to ensure you are happy with sizing to try to eliminate the risk of this happening.

Please see shipping & returns policies for more info.

Can I visit your workroom and see where the clothes are made?

Of course! I’m passionate about knowing the origin of our clothes, so I would encourage you to come and see for yourself and learn a little about the process.

 

Just drop me a line at pktclothing@gmail.com and we’ll arrange a time that suits us both.

Can you make things to order other than the designs listed?

Mostly, yes. It generally depends on the current volume of orders I’m working through. But I’m happy to make one-off pieces and would love to discuss ideas with you.

Do you do alterations?

Again, depending on current workload. I review alterations requests on a case-by-case basis, and usually opt to take on projects which will align with my sustainable values. If you have a garment that you’ve fallen out of love with, or isn’t getting the wear due to a fit issue, I’d love to help you reconnect.

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